Buying Tips
Do I buy from a Dealer or Private?
There are pros and cons to both of these parties. Dealers offer you peace of mind vehicle buying. With Connoisseur Autohaus, you are assured that you get a top quality vehicle. Buying from a private individual can be problematic as a private seller will not always disclose hidden defects in the vehicle and it is advisable that you take the vehicle for an AA test. This test is costly and will be for your pocket, but will give you more peace of mind when buying a pre-owned vehicle.

Make sure that the vehicle is purchased from a reputable dealer.
Connoisseur Autohaus have quality control programs in place that assure that the vehicle you buy is in top condition. Connoisseur Autohaus has a stringent quality check program in place, which gives you the peace of mind when investing in a pre-owned car.

Budget
Always have a budget when buying a new or pre-owned car and try to stick to the budget. It’s never a good idea to have a vehicle reposessed.

Test Drive
Always test drive the vehicle where possible before signing on the dotted line.

Inspect
Please ask to see the vehicles service history to make sure that the vehicle has a full service history as advertised.

Do I have any recourse when buying a privately owned vehicle and you experience problems with the vehicle?
You will inevitably struggle to return a vehicle or get it repaired by the previous owner if you bought privately. With Connoisseur Autohaus, you have a certain level of recourse if something goes wrong. You can contact the Dealer Principal.

Make sure that the vehicle is accident free.
This might be difficult when buying privately, but the AA test can assist to determine if the vehicle is accident free.

Finance & admin during private deals.
If you buy privately, you will have to arrange your own finance as well as make sure that the vehicle is registered in your own name. This can be an inconvenience, which is always handled by the dealership if you purchase a vehicle from them.

Get the best advice
Rest assured that when you buy from Connoisseur Autohaus, you will always get the best advice in terms of which vehicle to purchase and which finance option to select.

South Africa has no compulsory cover for vehicle damage.
This means that some 70% of drivers are uninsured. Against this background, and keeping in mind the fact that repairs are very expensive in SA, it is advisable to obtain fully comprehensive insurance cover, or at least cover for Balance of Third Party, Fire and Theft. This is almost impossible to do without a permanent address in SA or without a local bank account. Being young also counts against you.

Finally
Remember that dealers have a lot more to lose by providing poor service or advice than a private individual when selling a vehicle. Therefore we always adhere to a strict code of practice when selling any pre-owned vehicle to the public. Bad business is simply not to our benefit.
Finance

Who should I contact once my Finance Application is in process?
Once you submit your finance application a Finance Consultant is assigned to guide you through the process. Your Finance Consultant or your Sales Consultant will notify you once your Finance is approved.

Who do I contact for general information and questions on Connoisseur Autohaus’ Finance & Insurance services?
If you have any Enquiries prior to filing out an application, please direct all your Finance related questions to the Finance Consultant. Our office hours are Monday through Friday, 8am to 5pm and 9am to 1pm on Saturdays.

Can you assist me to arrange Insurance quotes?
Yes, we certainly can. We will find you comprehensive quotes, to assist you on finding the best insurance package for your new or pre-owned car. Please don’t hesitate to ask your salesman or Finance Consultant on available insurance options.

What should I expect after I submit my finance application?
Once you submit the application, your loan will immediately begin the underwriting process. In most cases Connoisseur Autohaus will deliver your credit decision within a few days. Meanwhile your Finance Consultant and Sales Consultant will contact you to answer any questions.

What kind of documentation will I need to provide to start the application process?
You will need to bring your bar coded ID document with you as well as your valid SA Drivers license, positive proof of income (latest salary advice & 3 months bank statements) and proof of residential address.

Is there any up-front cost that applies?
No! Connoisseur Autohaus does not require an up-front fee to submit an application and begin the finance process.

I don’t have much cash for a deposit. Can I still get a loan?
Yes, Connoisseur Autohaus offers finance products with as little as zero % deposit.

What is my interest rate and when my finance is confirmed?
Interest rates fluctuate according to your current financial commitments and risk profile. Different finance institutions will also offer slightly different interest rates. You can also apply for a fixed or variable interest rate.
The National Credit Act (NCA) summarized

 

The National Credit Act (NCA), which comes into effect on 1 June 2007. It aims to amongst other things, protect the consumer from being granted credit recklessly, and the creation of a fair and non-discriminatory credit market.

Two new regulatory institutions have been established to administer the NCA: The National Credit Regulator (NCR) is the administrative regulator dealing with issues such as research and policy development, registration of industry participants and investigation of serious complaints. The NCR will take responsibility for the enforcement of the NCA. The National Consumer Tribunal (NCT) will conduct hearings into complaints relating to the NCA.

Why is the NCA being implemented?

The NCA aims to:

  • Ensure credit providers lend in a responsible manner.
  • Prevent consumers committing themselves to more than they can repay.
  • Protect consumers´, regulate the granting of credit, and the prevention of over indebtedness and reckless credit. The NCA introduces such concepts as a National Credit Regulator, a National Consumer Tribunal, and a debt counseling service.
  • Educate and help consumers make informed choices.
Which transactions are covered by the NCA?
The NCA applies to all credit products where payment is deferred and where interest or fee is payable. These include overdrafts, credit cards, instalment agreements, leases, secured loans and credit guarantees.
The NCA applies to credit agreements entered into with all natural persons and trusts that have less than 3 trustees where neither of the trustees is a juristic person.
It applies to all juristic persons that have a annual turnover or asset value of less than R1m, unless that juristic person enters into a credit agreement in excess of R250 000,00. Juristic persons include entities such as close corporations, companies, partnerships and trusts with 3 or more trustees or with less than 2 trustees where one of more of the trustees is juristic person.
The NCA does not apply to credit agreements entered into with the State or to juristic persons that have an asset value or annual turnover in excess of R1m.

How will the NCA affect you?

  • The NCA introduces fundamental consumer rights. These include:
  • The right to be given reasons for credit being refused or discontinued (reason(s) to be given in writing on request of the consumer).
  • The right to documentation that is required under the NCA in the official languages that will be prescribed by the Regulator. In this regard, credit providers must choose two official languages, which will then be assessed and approved by the National Credit Regulator.
  • The right to information in plain and understandable language.
  • The right to have access to and to challenge credit records and information held by credit bureau, to have incorrect records corrected and to be given notification before negative information is reported to the credit bureau.

Applying for credit under the NCA

Here is a list of the things that will change:

  • Quotations must disclose the full costs of the credit applied for including all fees.
  • The quotation is binding on the credit provider for 5 days. The consumer may however take up the Quotation before the expiry of the 5 day period. The consumer needs to provide detailed information (e.g. statement of income and costs, household budget) to the credit provider for a credit assessment to be done.
  • All information relating to the agreement and the account must be reported to a credit bureau. Credit providers also need to keep records of all credit applications and credit agreements for a prescribed period.
  • Where a consumer is married in community of property, the consent of his spouse must be obtained before entering into loan agreements  previously this was only necessary for credit agreements.
Application requirements: Credit providers must provide consumers with a Quotation and a pre-agreement statement, before entering into a credit agreement with a consumer. These documents contain the main features of the proposed agreement and a quotation of the costs.
Credit assessment: The consumer will be required to provide detailed information to the credit provider. This includes a detailed statement and proof of the consumer´s income and expenditure, a household budget and details of other credit commitments, in order to enable the credit provider to assess the consumer´s affordability and level of indebtedness.

Consumer credit records: The NCA requires the credit provider, upon entering or amending or terminating a credit agreement, to report the transaction to a credit bureau, or to the National Loans Register when it is operational.

Records: The NCA requires that credit providers keep records of all applications for credit, credit agreements and credit accounts for a prescribed time.
Payment of accounts: A consumer may pre-pay any amount owing at any time, and fully pay out the account at any time. In the case of agreements in excess of R250 000.00 this is subject to a termination charge of not more than three months´ interest, if the consumer has failed to give notice of its intention to settle the agreement.

Spouse's written consent: The NCA has amended the Matrimonial Property Act. The effect of this is that in the case of loan agreement the spouse of the consumer must consent to this in writing and this consent must be signed by two witnesses. Formally this applied to credit agreements such as instalment agreements and leases.

What interest rate will I be charged?
The NCA specifies the maximum interest rate that you can be charged. Within this boundary, Audi Financial Services will determine the interest rate by assessing your credit rating and credit history (the status of your finances - how much debt you have).
What other costs will I be liable for?
An initiation or processing fee - a once-off fee payable in cash or as part of the principle debt (whereupon interest will be charged), subject to the limitation set out in the NCA
 
A service fee - as determined by your credit provider, subject to the limit as set out in the NCA

Costs of optional extras - for example, the actual costs of
  • an extended warranty;
  • delivery of the vehicle;
  • extras like a radio and air-conditioning;
  • your first tank of petrol;
  • credit life or credit insurance premiums;
  • default administration costs and collection charges;
  • interest.